Privacy Policy
Last Modified: January 1, 2025
This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.
Welcome
DigitalSketch.ai's platform is built for security, with enterprise grade infrastructure and compliance in mind.
- Compliant with SOC2 Type 2 requirements
- Data is encrypted in transit and at rest, with SSL transport
- HIPAA Compliant infrastructure, including the ability to execute BAAs
Privacy Policy for DigitalSketch.ai Website & Mobile Application
DigitalSketch.ai, Inc., its affiliates and subsidiaries ("Company" or "we" or "us" or "our") respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (the "Policy"). This Policy is meant to help you understand what information we collect when you visit our Websites and Mobile Apps, why we collect it, and how you can access, update, manage, export, and delete your information.
1. Information We Collect From You
Sources of Information
This Policy applies to information we collect:
- On the Websites and Mobile Apps
- In any electronic messages between you and the Websites and Mobile Apps
- Offline or through any other means
What Information We Collect
We collect information to provide better services to all our users. The information we collect, and how that information is used, depends on how you use our services.
We may collect and process some or all of the following types of information from you:
- Full name, email address, phone number, mailing address, and IP address
- Information provided when registering to use the Websites and Mobile Apps
- Information when you report a problem with the Websites and Mobile Apps
2. How We Use Your Information
We may use the information that we collect in a variety of ways in providing our service, including:
- To ensure that content from the Websites and Mobile Apps is presented in the most effective manner for you
- To operate, maintain, enhance, and provide all features of our services
- To notify you about changes to our services
- To provide you with information, products or services that you request from us
- For security purposes or to investigate possible fraud or other violations
3. Lawful Bases for Processing Your Information
We will only collect and process your information where we have lawful bases to do so. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and legitimate interests.
4. Sharing Your Information
We do not share your personal data with advertisers, other companies, or individuals, except in the following cases:
Legal Disclosures
We may need to share your information when we believe it's required by law or to help protect the rights and safety of you, us, or others.
For External Processing
We may provide personal and/or usage data to our affiliates and service providers based on our instructions and in compliance with this Privacy Policy.
Merger, Acquisition, or Sale of Assets
If the Company is involved in a merger, acquisition, or sale of assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
5. How We Store Your Information
Security
We take industry-standard security measures to ensure that all of your personal data is kept secure. We limit access to your personal data to those who have a genuine business need to know it.
Cross-Border Data Transfers
We may store and use your data outside your country. We may process data both inside and outside of the United States and will rely on legally-provided mechanisms to lawfully transfer data across borders.
How Long We Keep Your Information
We retain your information for so long as it needs to be kept for legitimate business or legal purposes. We retain your data for so long as you are engaged in active use of the Websites and Mobile Apps.
6. Accessing, Correcting & Deleting Your Information
You can contact us any time to:
- Request access to information that we have about you
- Correct any information we have about you
- Delete any information we have about you
- Export a copy of any information we have about you
Your GDPR Rights
If you reside in the European Union, European Economic Area, United Kingdom, or Switzerland, you have a number of important rights:
- Access and request copies of the personal data we collect about you
- Request the correction of any mistakes in your information held by us
- Request the deletion of your personal data in certain situations
- Request transfer of your personal data
- Object to processing of personal data concerning you
- Object to decisions being taken by automated means
Notice to California Residents
If you are a California resident, California law may provide you with additional rights regarding our use of your personal data. You may have rights under the California Consumer Privacy Act of 2018 (CCPA), such as the right to know what personal data is collected about you, the right to request that certain information be corrected or deleted, and the right to opt out of the sale of your information (note, the Company does not sell your information).
7. Third Party Websites
The Websites and Mobile Apps may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use.
8. Compliance and Cooperation with Regulators
We regularly review this Policy and make sure that we process your information in ways that comply with it. When we receive formal written complaints, we respond by contacting the person who made the complaint.
9. Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you using the Websites and Mobile Apps. Your continued use of the services shall be deemed your acceptance of the modified Privacy Policy.
10. IP Addresses and Cookies
We may collect information about your computer using analytics tools, including but not limited to your IP address, operating system and browser information, and duration of session for purposes of system administration and customer support.
Our Websites and Mobile Apps use cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the Websites and Mobile Apps.
The cookies we use are "analytical" cookies. Some of the common uses for our cookies are:
- To recognize and count the number of visitors and to see how visitors move around the site
- To identify and authenticate a user across different pages
- To be able to retrieve a user's previously stored data
11. Contact Information
All questions, comments and requests regarding this Privacy Policy should be addressed to:
DigitalSketch.ai, Inc.
Attn: Privacy Officer
Email: legal@digitalsketch.ai